Front Of House Associate at Bandama Golf Hotel

Join us at Bandama Golf Hotel by airnest — the official hotel at Spain’s oldest golf club founded in 1891. This is a fantastic opportunity to grow alongside a unique project. We currently operate 15 refurbished rooms, with a total capacity of 39, and will be gradually opening more in the coming months. We’re looking for someone who thrives on going above and beyond, excels at guest service, and embraces variety in their role. The position involves rota shifts (including weekends) with schedules ranging from 8 AM to 4 PM or 12 PM to 8 PM. Some F&B experience would be a considerable plus, and because we’re a small team, the candidate should be ready to take on multiple responsibilities.

About Airnest

We are Airnest — a fast-growing professional management service for the hospitality sector. Founded in 2019, our mission is to become the market leader in boutique hospitality for the Canary Islands and beyond. To achieve this, we partner only with the best properties, equip them to the highest standards, and offer our guests a personalised experience that reflects the unique charm and culture of each location.

We already manage 90+ listings, split between 3 boutique hotels, 4 apartment buildings, and 25 vacation rentals across Gran Canaria. You will be working with a close-knite team of 5 highly motivated people who love working together and take pride in delivering thoughtful, attentive service that ensures a positive experience for every signle guest.

What you will do

• Assist guests throughout the check-in process and address any queries they may have.
• Communicate with guests in a timely manner to help them prepare for their stay.
• Coordinate a network of suppliers to ready rooms for upcoming guest check-ins.
• Plan resources, manage cleaner communications, and coordinate outsourced laundry services to ensure rooms are prepared on time.
• Engage with cleaners, verifying that rooms are correctly set up and stocked with linen, cleaning supplies, and toiletries.
• Troubleshoot issues with cleaners and/or maintenance so any problems are resolved before guest arrival.
• Coordinate maintenance work to keep each room in perfect condition.
• As a member of a small team, be prepared to step into various roles — from front-desk duties to light F&B tasks, luggage handling and more.

What We’re Looking For in You

• A team player with outstanding written and verbal communication skills in both English and Spanish (German is a big plus).
• Creative problem-solver who can think outside the box.
• Ability to remain calm under pressure.
• Highly organised, able to multitask and prioritise workload.
• Comfortable working independently with minimal supervision.
• Availability for a 40-hour workweek across 5 days, on a rota basis that covers weekends. Shifts typically run 8 AM – 4 PM or 12 PM – 8 PM.
• Hospitality experience is a strong valued.
• Familiarity with PMS (Property Management Systems) is a plus.
• F&B experience or willingness to learn is a big advantage.
• Ready to jump into different roles as needed in a small, dedicated team setting.

Perks

• Company-wide recognition for outstanding work.
• One annual free stay with family/friends
• Office space with unlimited coffee and tea.
• Employee discounts at the golf club restaurant for meals.
• Surprise gift every Christmas.
• 30 calendar days of paid holidays per year.
• Never work on your birthday.

Our Values

At AirNest, we believe in a people-first approach to hospitality. By prioritising the growth and well-being of our team, we ensure exceptional service to our guests. When our team feels valued and supported, they provide memorable experiences that embody the character and charm of our properties. This focus on people extends to our local community, where we aim to build strong relationships and give back. We also form lasting partnerships with our suppliers, ensuring we provide the highest quality products and services. Our people-centred philosophy fuels our cycle of excellence, benefiting everyone involved. Our core values are Humanity, Excellence and Trust.

Why Join Us?

By joining the Airnest Team at Bandama Golf Hotel, you’ll become part of a passionate, close-knit team committed to redefining boutique hospitality in the Canary Islands. You’ll get to:

• Grow and innovate within a developing project (from 15 rooms in operation to 39).
• Lead and inspire alongside a diverse team, delivering top-tier guest experiences.
• Make a direct impact on our success through your ideas and initiative.
• Enjoy a supportive environment that values continuous learning and career progression.

Compensation

• Competitive salary in line with the hotel trade convention.

How to Apply

Interested candidates are invited to submit their CV and a short email explaining why they’d be an excellent fit for AirNest to info@airnest.es, or apply directly through LinkedIn. We can’t wait to hear from you!